Last Updated: 27-12-2023
1. Introduction Welcome to Ordermate.com.my. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Ordermate.com.my if you do not accept all of the terms and conditions stated on this page.
2. Service Description Ordermate.com.my provides a service for purchasing products from B2B and B2C marketplaces in China, such as 1688 and Taobao, on behalf of our customers in Malaysia.
3. User Accounts When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms.
4. Privacy Policy Our Privacy Policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
5. Purchases and Payment We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order, or other reasons.
6. Cancellation and Refunds Information about our cancellation and refund policies will be made available or will be provided at the time of each purchase.
7. Intellectual Property Rights Other than the content you own, under these Terms, Ordermate.com.my and/or its licensors own all the intellectual property rights and materials contained in this Website.
8. Limitation of Liability Our liability to you in relation to the use of our website or under or in connection with these terms and conditions, whether in contract, tort or otherwise, will be limited as follows:
- Ordermate.com.my shall not be held responsible for any indirect, incidental, consequential, special, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or in connection with our website, our services, or this agreement (however arising, including negligence).
- Furthermore, Ordermate.com.my is not liable for any loss or damage arising from your failure to comply with this agreement, your use of the site, or any content obtained through the site.
- Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited as set forth above.
9. Indemnification You hereby indemnify to the fullest extent Ordermate.com.my from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these terms.
10. Changes to Terms and Conditions We reserve the right to modify these terms at any time. When we do, we will revise the updated date at the bottom of this page.
11. Governing Law & Jurisdiction These terms will be governed by and interpreted in accordance with the laws of Malaysia, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Malaysia for the resolution of any disputes.
12. Contact Information If you have any queries regarding any of our terms, please contact us.